Avon Lodge phone lines operate:
Monday – Friday 8.00am – 6.30pm
Saturday 8.30am – 1.00pm
Even if the branch surgery is closed, your call will be automatically diverted to our main Salisbury Surgery. Outside of the above times you will hear an answer phone message stating the Vets Now number.
Vets Now is a nationwide out of hours veterinary service ensuring you have 24 hour access to veterinary care.
The Vets Now vets and nurses are used to working weekend and night shifts and dealing with emergency situations, many being specially trained in emergency and critical care. Some of the Avon Lodge vets (past and present) cover some of the Vets Now shifts so you may see a familiar face or two.
Vets Now do tend to charge higher rates that Avon Lodge but this is because they are employing a team of staff working anti-social hours. Most vets will charge substantially higher rates out of hours.
As well as emergency appointments, Vets Now also care for our inpatients over the weekend. This means that if your pet is hospitalised with us and needs on-going veterinary care over the weekend, we will transfer him/her on Saturday lunchtime in our ambulance.
Vets Now will continue to provide you with progress updates and will either discharge your pet once well enough to go home or call you on Monday morning to arrange transfer back to Avon Lodge.
Please call us at 8.00am Monday morning if you need us to transport your pet for you.
Vets Now will usually recommend a follow up appointment with us so we can re-assess how your pet is doing and dispense any further medications that may be required. Vets Now always provide us with medical notes so we will be aware of any treatment your pet has had.
Vets Now Salisbury operates from Endells Veterinary Group which is on Endless Street, Salisbury. For full contact details and more information on Vets Now please click here.